Returns & Exchanges

At Temporalis, we want you to be completely satisfied with your beauty ritual, which is why we offer a 30-day return window for products in their original, unused condition. If a formula doesn't meet your expectations, our streamlined process ensures a smooth and effortless exchange or refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack the products in their original secondary packaging to prevent damage during transit and include the provided packing slip.

3

Attach Shipping Label

Download and print the prepaid return shipping label from your email, then securely affix it to the outside of your parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing